Coach Thai Lifelong Learning

The Iceberg Model
Understanding Coworkers Better

Discover the hidden depths of workplace dynamics with our "Behavior Iceberg Model" program! This engaging and insightful course brings Edward T. Hall's renowned model to life, illustrating how the visible actions of coworkers are just the tip of the iceberg.

Dive beneath the surface to uncover the hidden layers of beliefs, emotions, cultural norms, and internal thoughts that shape behavior. Through self-reflection, active listening, and open communication, you'll enhance empathy and foster stronger, more inclusive relationships in the workplace. Perfect for individuals passionate about creating meaningful connections and cohesive teams, this program equips you with tools to transform workplace interactions.

In this program, you’ll embark on a journey of personal and professional growth. Explore your own hidden layers to build self-awareness, and develop a deeper understanding of coworkers’ unseen influences. Learn to foster a culture of respect, appreciation, and continuous learning that promotes collaboration and reduces conflicts.

Whether you're aiming to strengthen your leadership skills or simply connect more authentically with those around you, this course will empower you to see beyond the surface and truly understand the people you work with. Take the first step toward a more empathetic and effective workplace today!

Meet the instructor

Dr. Thomas Yates, PCC

Academic Director, Thailand Coaching Institute
Dr. Thomas Alan Yates, PCC, Ph.D., is a transformative force in the world of coaching, leadership development, and performance management. As the Academic Director of The Thailand Coaching Institute and Director of International Coaching Mastery, Dr. Yates brings over 2,000 coaching hours to his dynamic approach, which emphasizes fun, creativity, and deep emotional connection. His doctoral research demonstrated the power of coaching in enhancing leaders' self-awareness and fostering stronger, more engaged teams. A passionate advocate for the International Coaching Federation (ICF) standards, Dr. Yates is one of only two ICF Professional Coach Assessors in Thailand, driving excellence in coaching practices. With a remarkable ability to connect with diverse clients—from leaders of major organizations to individuals rediscovering their passions—Dr. Yates sparks self-awareness, aligns values with goals, and delivers tangible, life-changing results through his insightful, results-driven coaching style.